How can a blog offer a new perspective on the future of customer experience?
Exploring the future of CX
The future of customer experience (CX) is the primary focus of the retail industry. Xchange™ is a forum where experts and futurists from many disciplines can connect, weigh in, and stay informed.
Xchange™ is a dynamic CX blog site that is dedicated to the future of customer experience and data science. It categorizes its stories into Past X, Source X, Now X, and Human X.

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