D E S I G N  O P P O R T U N I T Y
Design and build a dynamic blog  
T H E  P R O B L E M
Future CX
The future of customer experience is the primary focus of the retail industry. Experts from many disciplines are weighing in, and new blogs on CX are popping up daily.
How can a blog offer a new perspective on the future of customer experience?
D E S I G N  S O L U T I O N
Xchange is a dynamic CX blog site that is dedicated to the future of customer experience and data science. It categorizes its stories into Past X, Source X, Now X, and Human X.

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